Everything a Canadian
practice actually runs on
Clientaly is organised around what an advisor does in a week — not around a feature list. Here is what that means in practice.
The household is the unit, not the contact
Insurance is sold to families. A CRM that stores a husband and a wife as two unrelated rows makes you do the joining up in your head, every time — and that is where cross-sells and renewals go missing.
Every product you sell, in one place
Life & health
Term, permanent, critical illness and disability, with multiple insureds and riders on a single policy where that is how it was written.
Travel & visitor
Visitor, super visa and travel, with per-traveller dates — because a family policy rarely has one set of dates for everybody.
Investment
Segregated funds and registered plans tracked alongside the insurance, so the household view is the whole household.
Commercial
Business clients with their own placement logic, rather than being forced into a personal-lines shape that does not fit.
Status that keeps itself current
Policies move to expired on their own as dates pass. The active count on your screen means something.
Documents attached where they belong
The signed application, the policy copy, the correspondence — on the household, not in an email folder.
Quote the market, send it as you
Nothing quietly lapses
The compliance file builds itself
Solo today, an agency later
Same platform either way
Start on your own and add advisors when you need to. There is no migration and no different product to learn.
Roles that mean something
Administrator, advisor and read-only, with each advisor’s book sealed from the others at the database level rather than by a screen filter.
Oversight without takeover
An agency admin can see what they are accountable for while the client relationships stay with the advisor who owns them.
See it against your own book
Not a demo dataset — your clients, your carriers, your renewals.